Shipping Policy

Please note that at  Bio Fit Body ("Bio Fit") we only accept orders from our website (https://biofitbody.co.uk/) or through our telesales team.

Consumer Customers

For consumer customers, shipping is free of charge however we are only able to ship to UK mainland. If you are outside of UK Mainland, please contact info@biofitbody.co.uk for shipping quote.

We aim to deliver within 5-7 working days after placing your order. If this is not possible, we will contact you to agree a delivery date.

Full terms and conditions can be found here https://biofitbody.co.uk/pages/refund-policy

Commercial Customers

If you are a commercial customer, prices stated are Free On Board (Incoterms 2010) Power Plate warehouse origin. Prices shown do not include shipping, handling, taxes, and/or duties, and are subject to correction or change without notice.

Power Plate shall endeavour to deliver the products and/or provide services to you as soon as possible after you place an order, usually within four (4) weeks. However, all shipping dates provided to a commercial customer are estimates only. Bio Fit shall have no liability to a commercial customer if Power Plate, for any reason, does not accept and fulfil any order submitted to them, or for delays associated with delivery.

Bio Fit will use its discretion in selecting a reputable carrier and appropriate means of shipment and shipment is by Free On Board (Incoterms 2010) Power Plate warehouse origin. Export orders are governed by Ex Works (2010 Incoterms).

Additional delivery charges may be payable including without limitation, expedited same day delivery, air freight, freight collect, export orders, customer’s carrier, or other special handling by the carrier (“Other Freight Services”). Any charges incurred for Other Freight Services must be paid by commercial customer. Fuel surcharges may be applied and due by a commercial customer to Bio Fit Body or Power Plate.